Privacy Policy

Effective Date: April 26th, 2026

Air Max Refrigeration, Heating and Air Conditioning ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website:


https://www.airmaxstcloud.com/


This policy applies to all visitors, including those located in the United States and other regions.


Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Submit a contact form
  • Request service or an estimate
  • Communicate with us via phone, email, or website
  • Interact with embedded tools such as scheduling or chat widgets


This information may include:

  • Name
  • Phone number
  • Email address
  • Address or service location
  • Details about your HVAC or refrigeration needs


Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on the website
  • Referring source


We may collect this data using tools such as Google Analytics, Google Tag Manager, Intercom, Microsoft Clarity, and similar tracking technologies.


How We Use Your Information

We use the information we collect to:

  • Respond to service requests and inquiries
  • Schedule appointments and provide estimates
  • Improve our website and services
  • Analyze marketing performance
  • Communicate updates, reminders, or follow-ups


We do not sell your personal information.


Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand how users interact with our website
  • Improve site performance and functionality
  • Support analytics and marketing efforts


Cookies may be set through Google Analytics, Google Tag Manager, Common Ninja widgets, Intercom, and other embedded tools.

You can disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.


Third-Party Services and Integrations

We use trusted third-party tools and platforms, including:

  • Google Analytics and Google Tag Manager
  • Intercom communication tools
  • Common Ninja embedded widgets
  • Birdeye for reviews and reputation management
  • Google Maps and Google My Maps
  • Social platforms such as Facebook, LinkedIn, Yelp, and YouTube


These third parties may collect information in accordance with their own privacy policies. We do not control how they use your data.


Data Sharing and Disclosure

We may share your information only when necessary:

  • With service providers who help operate our business, such as CRM, analytics, and marketing tools
  • To comply with legal obligations or lawful requests
  • To protect our rights, property, or safety


We do not sell or rent your personal information.


Data Security Practices

We take reasonable measures to protect your information, including:

  • Secure website hosting
  • Access controls to limit internal data access
  • Industry standard security practices


However, no system is completely secure, and we cannot guarantee absolute protection.


Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal requirements


Your Privacy Rights

California Residents (CCPA/CPRA)

You have the right to:

  • Request access to personal data we collect
  • Request deletion of your personal data
  • Know how your information is used
  • Opt out of data sales, although we do not sell data


Other Users (Including GDPR Principles)

Depending on your location, you may have the right to:

  • Access and correct your personal information
  • Request deletion of your data
  • Restrict or object to data processing
  • Request data portability


To exercise these rights, contact us using the information below.


Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.


Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

We encourage you to review this page regularly.


Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Air Max Refrigeration, Heating and Air Conditioning
St. Cloud, MN
Phone: 320-216-3298
Website: https://www.airmaxstcloud.com/